General Info

I need to get a project started, where do I start?

1

The first step would be to get as many details for your project to us as possible. Start with pictures, grab some wide angle pictures of the space. If you have some inspiration pictures, feel free to include them as well! Click the “Start your project” button on our website in the top right corner and fill out the necessary information.

Next, we would need to create an appointment time for your visit. During your visit we will educate you and show you solutions for your project from start to finish. Our team will work with you to get an installer onsite to physically take a look at your project and provide expert advice on what needs to be done.

After the product selections at our Sarasota store have been made an estimate for your project will be made from start to finish. Upon approval of the estimate by you and necessary down payments are taken care of, our team will order product and schedule installation.

After completion of the project the final payments will be due and you can enjoy a beautiful new space!


What can I expect during my visit to your Sarasota tile and flooring showroom?

2

Our showroom showcases a large curated selection of the latest trends in tile and engineered hardwood. Our in house sales team and designers will work with you and help you understand what materials can be used and educate you on the best solutions for your space. We help you as the client understand exactly what is going into your home and how to take care of it in the future. Our end goal is to educate you and give you options.


I am a designer/contractor, what can I expect?

3

Designers and contractors can join our designer program to receive discounts and rewards for their purchases. Our showroom is built mainly with designers in mind and we feature basic building block tile and flooring to unique hard to find trends and styles. Our goal is to help you as the designer find what you need and get you the resources for that, so anytime you have a product that needs to be found, let us know and we will do our best to find it for you!


Do I need an appointment to come in?

4

Our showroom is open to walk-ins to the public but appointments are highly recommended for our team to really help you with your project. Designers and contractors are always welcome to bring their clients in any time and work with them directly!

Technical Info

What does the process look like?

1

Everything starts with a visit to our showroom where we work with you on the design and project details. After material and product selection our installation team works on getting the amount needed for ordering and organizing delivery and installation quotes. We aim to help you from start to finish.


What material is best for my home?

2

With the harsh climate in Florida, we always recommend porcelain tile for floors and walls. Ceramic is suitable only for walls and has a wide range of textures and dimensions. Tile is agreeably not the softest material on your feet and many clients opt in for wood. Hardwood has the best visuals but also needs more care and has a higher cost. That is where laminate becomes an option with lower cost and a more comfortable feel than tile. But if you are looking for the best durability it goes back to tile. We work with each client to fit their needs and budget.


What do you install?

3

Installation is a very important if not the most important step of the project. We strive to provide quality installation for tile, hardwood, laminate, and hardware with utmost care and precision. We also work with large format porcelain slabs for minimal grout lines.


Do you offer designer/contractor programs?

4

Our newest program #DESIGNFLORIDA is a program with a special pricing program on tile and flooring as well as exclusive pricing on grouts and installation materials. With #DESIGNFLORIDA you also get access to a digital designer catalog and physical sample collections. We even take it a step further to create an area bookable by designers and contractors to work directly with your clients along with refreshments and coffee. You also get invites to designer events and special hands on training on new product insights and rollouts!

FAQs

1. Do you offer both tile products and installation services?

Yes. We provide a complete, turnkey experience—from helping you select the perfect tile or flooring to professional installation. Our team ensures a seamless process from concept to completion. You can even order tile without installation or schedule installation for your own provided tile.

2. What types of tile and flooring do you carry?

We offer a curated selection of premium materials including porcelain, ceramic, natural stone, marble, mosaic tile, large-format slabs, hardwood, and laminate flooring. Our collections emphasize modern, European-inspired, and luxury design styles.

3. Do I need an appointment to visit the showroom?

Walk-ins are welcome, but we recommend scheduling an appointment for a personalized design consultation to ensure dedicated time with one of our specialists.

4. Do you work with homeowners, designers, and contractors?

Absolutely. We serve homeowners, interior designers, builders, and contractors. Whether it’s a single-room remodel or a large-scale project, we tailor our services to your needs.

5. Can you help with design and material selection?

Yes. Our experienced design team will guide you through product selection, color coordination, layout ideas, and material pairing to achieve a cohesive and elevated look.

6. What areas of the home do you install tile and flooring in?

We install in all areas including bathrooms, kitchens, showers, backsplashes, living spaces, outdoor areas, and commercial environments.

7. Do you specialize in large-format tile and custom installations?

Yes. We specialize in large-format tile, slab installations, intricate mosaics, and custom layouts that require precision and expertise.

8. How long does a typical installation take?

Project timelines vary based on size, material, and complexity. Smaller projects may take a few days, while larger or custom installations may take longer. We provide a detailed timeline before starting.

9. Do you provide estimates?

Yes. We offer detailed estimates after reviewing your project scope, materials, and installation requirements.

10. Is your installation team licensed and insured?

Yes. Our installers are experienced professionals who are fully licensed and insured, ensuring quality workmanship and peace of mind.

11. What makes your showroom different from big box stores?

We focus on high-end, curated collections and personalized service. Unlike big box retailers, we offer design expertise, exclusive materials, and a seamless product-to-installation experience.

12. Do you offer samples?

Yes. We provide samples so you can see how materials look in your space before making a final decision.

13. How do I maintain and care for my tile or flooring?

Maintenance depends on the material. We provide detailed care instructions for each product to ensure longevity and preserve its appearance.

14. Do you offer warranty on products and installation?

Yes. We stand behind both our materials and installation services. Warranty details vary by product and project—our team will walk you through all coverage options.

15. How do I get started?

Simply visit our showroom or contact us to schedule a consultation. We’ll guide you through every step—from inspiration to installation.